People make mistakes every day; it could be stubbing their toe or getting the equation wrong on a spreadsheet. Most of the time, individually these mistakes are in consequential, but if they all line up on the same day, for a business, the results can be devastating. They can mean personal injury compensation, the collapse of the business or in some cases worse. At ELS, our coaches and educators have been working in such industries as aviation, security and the arts, areas where factors such as fatigue, stress and poor communication can lead to catastrophic failures. We have analysed a multitude of case studies where small decisions and problems have resulted in loss of revenue, brand devaluation and even death and we have identified central themes that appear repeatedly in these situations. That means we are the experienced team that you need to work with in order to train your staff and help your business avoid the same pitfalls; allowing you to concentrate on searching for opportunity in the future.